Customer Service Specialist

6 days ago


London, Greater London, United Kingdom Candy Hoover Group S.r.l. Full time
Job Title: Customer Service Specialist

A challenging role as a Field Service Engineer awaits you in our team at Candy Hoover Group S.r.l. In this position, you will provide top-notch service to customers across North West London and surrounding areas.

Key Responsibilities:
  • Carry out field service work for domestic appliances to ensure efficient repair and maintenance.
  • Communicate effectively with customers, providing clear explanations of solutions and progress updates.
  • Manage stock levels in your van, maintaining accurate records to optimize inventory.
  • Work independently, prioritizing tasks and allocating time efficiently to meet customer expectations.
About Us:

Candy Hoover Group S.r.l. is a leading brand in the industry, renowned for its innovative products and commitment to customer satisfaction.

Requirements:

To succeed in this role, you should possess excellent communication skills, be organized, and have strong technical knowledge of domestic appliances.

Benefits:
  • An attractive starting salary of £31,650 per annum (£35,870 upon meeting minimum requirements)
  • Up to £4,736 per annum London allowance
  • Bonus potential of up to £2,500 per annum
  • Pension contribution of up to 6%
  • Enhanced rate over time
  • Staff discounts on products and services from various retailers
What We Offer:

We are committed to investing in our employees' growth and development through extensive training programs.



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