Sales Team Member
4 weeks ago
Are you looking for a role that offers a unique blend of customer service and retail experience? As a Sales Assistant at the British Heart Foundation, you will be at the heart of our retail operation, delivering exceptional service and promoting our charity's mission in a fast-paced and dynamic environment.
This is a part-time role working 21 hours a week in one of our busy furniture stores. Our stores are open 7 days a week, and this role requires flexibility to work weekends and bank holidays on a rota basis. You will join the team on a permanent contract and will be responsible for engaging with customers, providing exceptional service, and promoting our charity's mission.
Every day is different in charity retail, and as a Sales Assistant, you can expect to:
- Engage with customers, providing exceptional service and promoting our charity's mission.
- Organise and merchandise donated stock creatively to maximise sales potential.
- Collaborate with our E-Commerce team to maximise online sales.
- As a Keyholder, you'll be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience.
Please note, this role can be physically demanding and will involve lifting large pieces of furniture.
As a Sales Assistant, you will be given lots of autonomy in your role and will strive to continually build your knowledge of the British Heart Foundation.
We are looking for someone who is passionate about delivering exceptional customer service, has a positive and creative attitude, and is able to work well under pressure in a dynamic and fast-paced environment.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores, we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year.
Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight.
We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave).
- Holistic support leave of up to 10 additional days off each year.
- Enhanced family policies (maternity, paternity and adoption leave).
- Wagestream – early access to your wages.
- 25% staff discount.
- Health cash plan (Dental, Optical, Therapies, etc).
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP).
- Pension with employer contribution of up to 10%.
- Cycle to work scheme.
- Discounts on gym memberships.
- Discounts with a wide range of retailers.
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