Data Operations Manager

1 day ago


Reading, Reading, United Kingdom Project People Full time

We're seeking a dynamic Data Operations Manager to lead our team and drive performance in the mobile telecoms industry.

The ideal candidate will have experience in managing diverse teams, driving business outcomes, and delivering actionable insights that enhance billing, contact centers, retail operations, and more.

Key Responsibilities:

  1. Lead a team of 4, fostering collaboration and driving performance.
  2. Utilize expertise in mobile telecoms IT systems (BSS/OSS) to deliver data-driven insights that inform operational and strategic plans.
  3. Conduct statistical analysis and present findings to technical and non-technical audiences.
  4. Create comprehensive reports evaluating end-to-end service performance and identifying opportunities for improvement.

About the Role:

This is a 6-month contract with 2-3 days/week working in office. We're looking for someone who can work effectively in a service-oriented environment and has strong analytical skills.

What We're Looking For:

  1. Essential: TELECOMS EXPERIENCE IS ESSENTIAL
  2. Proven experience in managing teams and driving performance to achieve business outcomes.
  3. Strong understanding of mobile telecoms IT systems (BSS/OSS) and ability to explain complex data in simple terms.
  4. Experience with reporting tools and scripting languages such as Helix, Splunk, and Dynatrace.

$60,000 - $80,000 per annum based on location and experience. Project People is acting as an Employment Business in relation to this vacancy.


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