Data Centre Operations Manager

3 weeks ago

Reading, Reading, United Kingdom Resourcing Group Full time
Job Summary

We are seeking a highly skilled Data Centre Operations Manager to oversee the operational, financial, and customer activities across multiple sites in the UK. The successful candidate will ensure that policies and procedures are implemented effectively, and all customer support, engineering, and security groups are performing to expected levels.

Key Responsibilities
  • Oversee all processes for building systems and critical facilities equipment, including fire/life safety, mechanical, and electrical systems.
  • Plan, implement, coordinate, and supervise all mechanical/electrical operations, maintenance, and energy management programs for a critical facilities environment.
  • Develop strong relationships with customers and embed a culture of 'Service Excellence' with internal and external customers.
  • Lifecycle planning and assisting with projects to achieve PUE reduction.
  • Execute all aspects of data centre operations, including the operation, maintenance, and repair of all mission-critical equipment and systems, to achieve 100% uptime and 100% compliance with all customer SLAs.
Financial Management

The successful candidate will work with Asset Management and Property Manager in the planning, budgeting, and control of operating and capital expenditures. They will ensure the Property Manager is supported in submitting all required financial reporting to Asset Management within specified timelines.

Lease Administration & Implementation

The candidate will have a good knowledge of all leases and Service Agreements and ensure compliance with lease terms at all times.

Requirements
  • Planning, organizing, and prioritizing skills.
  • Excellent verbal and written communication skills.
  • Strong rapport and relationship building skills with both internal and external customers.
  • Ability to work under pressure and keep calm in a crisis.
  • Previous experience managing a small team.
  • Experience of coaching, training, and developing a team both technical and non-technical.
  • Experience of dealing with customer problems in difficult circumstances.
  • Experience of implementing cost controls.
  • Appreciation of the data centre and co-location sector.
  • Computer-literacy/IT skills - email, data entry, Excel, PowerPoint, Word.
  • Recognized formal technical training.
  • Significant experience of knowledge of critical building infrastructure.
Package Summary
  • Monday to Friday.
  • Salary £70k to £75k.
  • Private Medical Cover.
  • Travel paid to all sites.
  • Hybrid Working 2 days from home per week (2 days in local site & 1 other site visit per week).
  • Good Pension Scheme.
  • Buy / Sell Holiday.
  • 25 Days Annual Leave + Bank Holidays.
  • Subsidised Eye Tests.
  • Salary Sacrifice EV Car Scheme.
  • Health Cash Plan.
  • Retail Discounts.

Please apply online or contact Tarik Bell-Ross for further information.

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