Dining Experience Specialist
1 week ago
Position Overview
We're seeking a skilled and dedicated Wait Staff to contribute to creating exceptional dining experiences for our guests at The Braywood.
Key Responsibilities:
- Exceptional Service: Deliver attentive and personalized service to ensure a flawless dining experience for our guests.
- Menu Knowledge: Familiarize yourself with our menu, including ingredients and cooking techniques, to assist guests with their choices.
- Presentation: Serve dishes with style, pour wine accurately, and create memorable dining moments.
- Teamwork: Collaborate with your colleagues to ensure a smooth service.
- Upselling: Recommend featured items, drinks, and wine pairings to enhance guests' experiences.
- Pressure Management: Handle high-pressure situations calmly, professionally, and refer them to the line manager if necessary.
Qualifications:
- Leaving Cert level education or above
- NVQ qualification or equivalent
- A genuine passion for food, beverage, and customer service
- Excellent communication and teamwork skills
- Exceptional attention to detail
- A hands-on and proactive approach
- Able to work autonomously and as part of a team
- Excellent time management
Additional Information:
The Braywood offers a family-feel culture with opportunities for development and progression. Our benefits include:
- Complimentary meals during shifts
- Life Assurance
- Unrivalled opportunities for progression within the company
- 28 days holiday, increasing with length of service
- Recommend a friend scheme with great bonuses for individual referrals
- Exclusive access to our HAPI scheme offering everyday discounts
- Reward programmes, long service awards, employee recognition, and performance incentives
- Enrolment into workplace pension scheme
- Employee assistance programme and access to wellbeing hub
- Cycle to Work Scheme
If you're passionate about providing great service and want to be part of a fantastic team, we'd love to hear from you.
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