Clerical Services Officer

5 days ago


Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time
Clerical Services Officer Job Description: This is an exciting opportunity to join our team as a Clerical Services Officer, providing administrative support to the nursing staff in our Planned Investigation Unit. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and be proficient in using computer systems.

Key Responsibilities:
  1. Bookings: Establish patient information, confirm appointments, and manage bookings process according to guidance and policy.
  2. Reception: Greet patients' relatives and visitors, issue wristbands, and maintain a welcoming environment.
  3. Notes: Request case notes, accurately trace documents, and send notes to coding in a timely manner.
  4. General: Answer telephones, maintain case notes, and assist new staff members with working arrangements and policies.

We welcome applications from internal Trust staff, as well as those with 'Priority' and 'At Risk' status, including NHS At Risk staff throughout Devon who can demonstrate recent relevant experience.


Estimated Salary: £25,000 - £30,000 per annum
Requirements:
  • Competent in using the iPM computer system
  • Ability to work weekends and evenings
  • Excellent communication and organizational skills
  • Proficient in maintaining accurate records


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