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Hospitality Host

2 months ago

Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full time

Job Overview:


We are seeking a highly motivated and friendly individual to join our team as a Food & Beverage Host at The Caledonian Edinburgh. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and working in a dynamic environment.



About the Role:


The successful candidate will be responsible for providing a warm welcome to guests, managing table bookings, and ensuring a smooth and memorable dining experience. You will work closely with our hospitality team to deliver outstanding service and maintain high standards of customer satisfaction.



Key Responsibilities:



  • Welcome guests in a polite and friendly manner, consistently demonstrating great customer service skills


  • Manage table bookings and ensure a smooth and efficient service


  • Work closely with the hospitality team to deliver outstanding service and maintain high standards of customer satisfaction


  • Develop your skills and knowledge through regular training and development opportunities




Benefits:



  • A competitive hourly rate of £11.80 per hour, plus service charge and gratuities


  • Opportunities for career development and progression within our hospitality team


  • Discounted use of leisure facilities and car parking


  • Fully funded apprenticeships available for those who complete a 6-month program


  • Pension enrolment and annual holiday entitlements inclusive of bank holidays




Requirements:


To be successful in this role, you will need to have excellent communication and interpersonal skills, a positive attitude, and a willingness to learn and develop your skills. You should also be able to work effectively as part of a team and maintain high standards of customer satisfaction.



Working Hours:


This role requires you to work a mix of weekday and weekend shifts, including some evening and late-night work. You will work 40 hours over 5 days per week, on-site, with no remote working available.



Join Our Team:


If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Apply now to take the first step in your career journey with us