Auditing and Guest Services Expert

2 days ago


City of Westminster, Greater London, United Kingdom Bighornlaw Full time
Hospitality Professional Sought for Hotel Night Auditor Position

DoubleTree by Hilton Hotel Denver - Westminster is seeking a highly skilled hotel night auditor to join our team. In this role, you will be responsible for providing exceptional service to our guests, preparing and distributing reports, and completing various administrative tasks.

Job Duties and Responsibilities
  1. Guest Service: Provide excellent customer service to all hotel guests, responding to their needs and resolving any issues that may arise.
  2. Daily Reporting: Prepare and distribute daily reports to management and staff, including financial data and occupancy information.
  3. Front Office Duties: Process reservations and check-ins, reconcile credit card transactions, and complete other front office duties as required.
  4. Administrative Tasks: Assist with bookkeeping, accounting procedures, and other administrative tasks as requested.
Requirements and Qualifications
  • Proficiency in Accounting Software: Experience working with PEP or similar accounting software is required.
  • Schedule Flexibility: Ability to work flexible schedules, including overnight shifts, with adaptability to changing schedules.
  • Excellent Communication Skills: Strong customer service and communication skills are essential for success in this role.
  • Prior Hospitality Experience: Prior experience in the hospitality industry or guest services is preferred but not required.
Salary and Benefits

The hourly salary range for this position is $20-$22 per hour, with opportunities for professional growth and development. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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