Hospitality Service Expert

3 weeks ago


City of London, Greater London, United Kingdom Hyatt Regency London Blackfriars Full time

Job Description

We are seeking a Hospitality Service Expert to join our team at Hyatt Regency London Blackfriars. The successful candidate will be responsible for providing exceptional customer service to guests, handling guest complaints and issues, and maintaining a high level of professionalism and courtesy at all times.

Key Responsibilities

  • Provide exceptional customer service to guests, resolving any issues or concerns they may have
  • Handle guest complaints and issues in a professional and courteous manner
  • Maintain a high level of professionalism and courtesy at all times

Requirements

To be considered for this role, you will need to have:

  • Excellent communication and interpersonal skills
  • A proven ability to work well under pressure
  • Experience working in a hotel or hospitality environment

Benefits

As a Hospitality Service Expert at Hyatt Regency London Blackfriars, you can expect a competitive salary of £32,000 - £40,000 per annum, depending on experience. You will also receive a comprehensive benefits package, including uniform, meals on duty, and access to our Employee Assistance Programme.



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