Application Support Team Lead
5 days ago
**Job Title:** Enterprise Application Specialist Manager
• We are seeking an experienced professional to lead our application support team, ensuring the optimal performance and availability of all enterprise applications.
• The successful candidate will have strong leadership skills, technical expertise, and a deep understanding of ITIL and service management processes.
Responsibilities:
- Oversee daily operations of application support for enterprise software solutions.
- Prioritise and manage incident resolution, problem management, and root cause analysis.
- Work closely with the Information Systems Director to align application support strategies with IT and business goals.
- Apply ITIL best practices to lead and manage incident and problem management processes.
• The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience.
• Benefits include 25 days' holiday, flexible working, savings at 500+ outlets, and a pension scheme with life assurance.
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Application Support Team Lead
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