Operational Director

3 days ago


Hampshire, United Kingdom WONDERSEEKERS Full time

Are you a commercially astute and visitor-focused operational leader with a passion for delivering quality in all areas of the visitor experience?

We are seeking an experienced Operational Director to lead our commercial operations at Winchester Science Centre, driving revenue growth while managing costs.

The successful candidate will possess an entrepreneurial spirit, with a forward-thinking and growth-oriented vision, keen to deliver best value for the Charity. They will lead all aspects of our commercial operations, including visitor experiences, events, curiosity, and marketing, working closely with the CEO and CFO to shape the future direction of the Charity.

This is a key period of growth for Wonderseekers, with the delivery of our new strategy and exciting capital and activity Masterplan underway. The growth will enable us to maximise our social impact, empowering thousands of children to develop science skills and nature agency to act on the climate and biodiversity crises.

The main responsibilities of this role include:

  • Drive continuous improvement initiatives within the commercial operations team to enhance business performance and standards while driving efficiency
  • Deliver effective, empowering, and engaging operational leadership across a large and diverse team of over 80 people
  • Lead on the commercial operational strategy and translate strategy into actionable steps for growth and increased impact
  • Closely manage income and expenditure targets for a turnover of over £3.5m ensuring best value is delivered for the Charity

We offer a competitive salary of £62,500 - £72,500 per annum, depending on experience, plus a range of benefits including cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, free tickets to WSC and partner attractions, family-friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, free parking, pension contribution, inflationary pay rise, and more.



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