Director of Operational Excellence

2 days ago


Hampshire, United Kingdom WONDERSEEKERS Full time
Job Title: Director of Operational Excellence

A Commercially Astute and Visitor Focused Leader is required to drive growth and quality within all areas of the visitor experience at WONDERSEEKERS. This newly-created role will play a vital part in enabling and shaping the very exciting future of our Charity.

Main Responsibilities:
  • Drive continuous improvement initiatives within the commercial operations team to enhance business performance and standards whilst driving efficiency.
  • Deliver effective, empowering and engaging operational leadership across a large and diverse team of over 80 people.
  • Lead on the commercial operational strategy and translate strategy into actionable steps for growth and increased impact.

About WONDERSEEKERS:

We are a Charity with a mission to empower thousands of children to develop science skills and nature agency to act on the climate and biodiversity crises. We offer a range of benefits including cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, free tickets to WONDERSEEKERS and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, free parking, pension contribution, inflationary pay rise and more.


Salary: £62,500 - £72,000 per annum, depending on experience.

About You:

You will be a commercially astute and visitor focused operational leader who possesses an entrepreneurial spirit. Through your inspirational, values-based, and collaborative approach, you will always look for new opportunities to innovate and drive growth. A proven track record as an operational leader within a large visitor attraction is essential. You will have strong financial leadership skills, helping to provide best value and deliver on agreed targets.



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