Customer Experience Manager

2 weeks ago


Ashford, Kent, United Kingdom Hobbs Full time

We are proud to be a part of TFG London, a leading retail conglomerate owning Phase Eight, Hobbs London, and Whistles in the UK.

Job Description

This is an exceptional opportunity to join a dynamic and growing company as a Style Advisor. You will be responsible for creating a positive and engaging shopping experience for our customers, promoting our high-quality products, and contributing to the success of our stores.

As a Style Advisor, you will be expected to:

  • Greet and assist customers in a professional and consultative manner
  • Provide personalized styling advice and product recommendations
  • Maintain a high awareness of visual merchandising principles
  • Operate an electronic Point of Sale system accurately and efficiently
  • Assist in all tasks required to ensure the smooth day-to-day running of the store

In return for your hard work and dedication, we offer a competitive salary of £28,000-£35,000 per annum, depending on experience, plus benefits and opportunities for career growth and development.



  • Ashford, Kent, United Kingdom ABERCROMBIE AND FITCH Full time

    As a Full-Time Key Holder at A&F, you will help drive the business through leadership and ensure a differentiated customer experience. This role involves training and development, customer experience, communication, store presentation, sales floor supervision, asset protection, and adherence to policies and procedures.


  • Ashford, Kent, United Kingdom Saga Group Full time

    Job Description:">We are seeking an experienced Customer Experience Analyst Manager to join our team. The successful candidate will conduct regular analysis of CX data from our VoC programme, updating key deliverables on current trends and developing actionable insights & recommendations at core customer journey touchpoints. You will also assist in ad-hoc...


  • Ashford, Kent, United Kingdom ABERCROMBIE AND FITCH Full time

    As a Full-Time Key Holder at Abercrombie & Fitch Co., you will have the opportunity to develop your leadership skills, enhance your customer service expertise, and advance your career in a fast-paced retail environment.


  • Ashford, Kent, United Kingdom Office Angels Full time

    Customer Experience LeadOffice Angels is seeking an experienced Customer Experience Lead to join our team in the Gas industry. As a key member of our operations team, you will be responsible for managing a team of 10-12 individuals, ensuring that bookings are optimized for customer convenience and resource allocation.Key ResponsibilitiesThe successful...


  • Ashford, Kent, United Kingdom New Appointments Group Full time

    Sales Opportunities:">Our Company is looking for a highly motivated Sales Performance Lead to work in our showroom in Ashford, Kent. In this role, you will have the opportunity to excel in sales and customer service, with a basic salary of £30k and an OTE of £40K to £50K.With extensive professional technical training and comprehensive manuals provided,...


  • Ashford, Kent, United Kingdom Moss Full time

    About UsWe are a menswear brand that styles individuals for moments that matter. Our customers desire us, and our people love working here.With over 170 years of tailoring know-how and considered clothing made for life as we live it now, we support our customers with tailored solutions for every occasion.Our shared values encourage us to trust our colleagues...


  • Ashford, Kent, United Kingdom Hollister Co. Stores Full time

    Sales Floor Manager at Hollister Co. StoresWe are seeking an experienced retail professional to join our team as a Sales Floor Manager at Hollister Co. Stores.About the Role:This is a full-time position responsible for managing the sales floor, including supervising staff, maintaining store appearance, and achieving sales targets.The ideal candidate will...


  • Ashford, Kent, United Kingdom Hobbs Full time

    About the RoleHobbs is a leading retailer of fashionable clothing and accessories, and we are currently looking for a Customer Experience Consultant to join our team.As a Customer Experience Consultant, you will play a key role in ensuring that our customers receive an exceptional shopping experience, from initial contact to purchase.Your primary focus will...


  • Ashford, Kent, United Kingdom Moss Full time

    We're Moss, and we're passionate about making a difference in the world of fashion.We're seeking a talented Salesperson to join our 2nd shift team. As a Salesperson, you will be responsible for promoting customer service excellence and supporting the overall store KPIs.Your key responsibilities will include:Interacting with customers in a professional and...


  • Ashford, Kent, United Kingdom Phase Eight Full time

    We are seeking a skilled CUSTOMER EXPERIENCE ADVISOR to join our team. In this role, you will be responsible for providing exceptional customer service, ensuring that every customer has a positive and memorable experience in our stores. Job OverviewThe Customer Experience Advisor is a critical role within our business, as they play a key part in building...


  • Ashford, Kent, United Kingdom Moss Full time

    Be part of a dynamic team as a Customer Experience Specialist at Moss.We pride ourselves on delivering exceptional experiences for our customers, and we're looking for talented individuals like you to join our ranks.Your role will involve working closely with customers to understand their needs, providing expert styling advice, and ensuring seamless shopping...


  • Ashford, Kent, United Kingdom Moss Full time

    Job SummaryWe are seeking an exceptional sales professional to join our team as a Customer Experience Specialist at Moss. In this role, you will be responsible for delivering an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering...


  • Ashford, Kent, United Kingdom Moss Full time

    Job SummaryMoss is seeking a highly skilled Sales Associate to join our team. In this role, you will be responsible for delivering exceptional customer service, promoting our products, and driving sales growth. We are looking for someone who is passionate about delivering outstanding customer experiences and has strong communication skills.This is an...


  • Ashford, Kent, United Kingdom Moss Full time

    About This Role: As a Retail Ambassador at Moss, you will play a vital role in creating memorable customer experiences. With a focus on delivering exceptional service and building long-term relationships, you will become a trusted advisor for our customers. By promoting our products and services effectively, you will contribute to achieving store targets and...


  • Ashford, Kent, United Kingdom Metro Bank Plc Full time

    As a Customer Experience Advisor at Metro Bank Plc, you'll play a vital role in shaping our customers' perceptions of our bank. You'll interact with customers, answer their queries, and provide them with expert advice on our products and services.About UsWe're proud to have won the 'Most Loved Workplace' award. Our culture is built around valuing our...


  • Ashford, Kent, United Kingdom Sanctuary Group Full time

    We are seeking a Customer Experience Coordinator to join our team at the Sanctuary Group. As a key member of our staff, you will be responsible for delivering exceptional customer service and supporting our clients in achieving their goals.The ideal candidate will have previous experience working under challenging circumstances and be confident in using IT...


  • Ashford, Kent, United Kingdom Costa Coffee Full time

    About Costa CoffeeWe are a leading coffee brand in the UK, dedicated to delivering great experiences for our customers. Our team is passionate about coffee and committed to excellence.Job SummaryWe are seeking a skilled Barista to join our team at our office-based store. As a Barista, you will be responsible for crafting great coffee, serving customers, and...


  • Ashford, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000

    About the Role: We are seeking a skilled Sales and Customer Experience Specialist to join our retail team in Ashford, United Kingdom.Key Responsibilities:To deliver exceptional customer service and support store operations.To contribute to achieving sales targets and delivering results-driven performance.To maintain a high level of product knowledge and...


  • Ashford, Kent, United Kingdom CV-Library Full time

    About the RoleAs a Sales and Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences, driving sales, and contributing to the growth of our client's business.You will be working in a fast-paced environment, handling multiple tasks, and meeting deadlines. The ideal candidate will have experience in...


  • Ashford, Kent, United Kingdom CV-Library Full time

    About the Role: Our client is seeking a Sales and Customer Experience Specialist to join their team in a dynamic and fast-paced environment. As a key member of the sales team, you will be responsible for providing exceptional customer service and generating new business leads through telesales activities. Your primary objective will be to identify and...