Sales and Customer Experience Specialist

3 days ago


Ashford, Kent, United Kingdom CV-Library Full time
About the Role
As a Sales and Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences, driving sales, and contributing to the growth of our client's business.

You will be working in a fast-paced environment, handling multiple tasks, and meeting deadlines. The ideal candidate will have experience in customer-facing roles, preferably in a B2B environment, and possess strong communication and interpersonal skills.

This is an excellent opportunity for individuals who enjoy building relationships with customers, identifying sales opportunities, and providing solutions to meet their needs.

Key Responsibilities:
  • Conduct outbound calls to both existing and potential customers to promote our client's products and services.
  • Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience.
  • Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team.

Requirements:
  • Proven experience in customer service, telesales, or inside sales roles, preferably in a B2B environment.
  • Strong communication skills, with the ability to engage effectively with customers and prospects.
  • Experience in upselling and cross-selling products/services with a track record of meeting or exceeding sales targets.
  • Ability to handle customer complaints or concerns professionally while maintaining a customer-first attitude.
  • Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.).
  • Strong organisational skills and attention to detail.
  • Self-motivated, goal-oriented, and a team player.

Benefits:
  • A newly refurbished office space.
  • Opportunities for career growth and development within the company.
  • A collaborative and supportive work environment.
  • 20 days annual leave + Bank holidays.
  • Monday - Friday, 9am - 5pm working hours.

Salary:£30,000 per annum.

  • Ashford, Kent, United Kingdom CV-Library Full time

    About the Role: Our client is seeking a Sales and Customer Experience Specialist to join their team in a dynamic and fast-paced environment. As a key member of the sales team, you will be responsible for providing exceptional customer service and generating new business leads through telesales activities. Your primary objective will be to identify and...


  • Ashford, Kent, United Kingdom Moss Full time

    Job SummaryWe are seeking an exceptional sales professional to join our team as a Customer Experience Specialist at Moss. In this role, you will be responsible for delivering an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering...


  • Ashford, Kent, United Kingdom The Sales Recruitment Network Full time

    Tub Sales Specialist RequiredAn Exciting Sales OpportunityWe are seeking a skilled Tub Sales Specialist to join our sales team. As a sales consultant, you will be responsible for selling hot tubs and swim spas to customers, building strong relationships with clients, and generating new business leads.Salary BreakdownThe salary for this role consists of a...


  • Ashford, Kent, United Kingdom Moss Full time

    Be part of a dynamic team as a Customer Experience Specialist at Moss.We pride ourselves on delivering exceptional experiences for our customers, and we're looking for talented individuals like you to join our ranks.Your role will involve working closely with customers to understand their needs, providing expert styling advice, and ensuring seamless shopping...


  • Ashford, Kent, United Kingdom ABERCROMBIE AND FITCH Full time

    As a Full-Time Key Holder at A&F, you will help drive the business through leadership and ensure a differentiated customer experience. This role involves training and development, customer experience, communication, store presentation, sales floor supervision, asset protection, and adherence to policies and procedures.


  • Ashford, Kent, United Kingdom The Sales Recruitment Network Full time

    Job SummaryWe are seeking a talented Sales Consultant to join our team at The Sales Recruitment Network. In this role, you will be responsible for selling our products to customers and providing outstanding customer service.The ideal candidate will have a strong sales background, with excellent communication and interpersonal skills. They will also be able...


  • Ashford, Kent, United Kingdom The Sales Recruitment Network Full time

    About the RoleWe are currently seeking a senior sales specialist to sell luxury hot tubs and swim spas to consumers directly. This role involves working closely with clients to understand their needs and preferences, and providing personalized recommendations to meet those needs.You will be based in a showroom and will also visit client homes for site...


  • Ashford, Kent, United Kingdom The Sales Recruitment Network Full time

    Job Description:The RoleWe are seeking an ambitious sales professional to join our team as a sales consultant. You will be responsible for selling direct to consumers on behalf of a major international hot tubs and swim spas supplier.As a sales consultant, you will work in a showroom environment and also visit customer homes for site assessments. This is an...


  • Ashford, Kent, United Kingdom The Sales Recruitment Network Full time

    Job OverviewThe Sales Recruitment Network is seeking an experienced sales professional to join their team as a Sales Consultant. This role will involve selling direct to consumers on behalf of a major international hot tubs and swim spas supplier.Estimated Salary: £42,000 - £56,000 (OTE: £60,000 - £80,000)About the RoleThis is an exciting opportunity for...


  • Ashford, Kent, United Kingdom CV-Library Full time

    We are seeking a highly skilled and motivated individual to fill the role of B2B Sales and Customer Experience Professional. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries and resolving issues efficiently, and maintaining detailed records of customer interactions and...


  • Ashford, Kent, United Kingdom Abercrombie and Fitch Stores Full time

    Abercrombie & Fitch Stores is committed to delivering exceptional customer experiences and operating with excellence.About the Role:We are seeking a seasoned Customer Experience Team Leader to join our team at the Ashford Designer Outlet. In this role, you will be responsible for leading our customer-facing team to provide outstanding service and drive sales...


  • Ashford, Kent, United Kingdom The Sales Recruitment Network Full time

    Job OverviewThe Sales Recruitment Network is looking for a highly motivated sales consultant to join our team. In this role, you will have the opportunity to sell hot tubs and swim spas to customers in a showroom setting and at customer homes.Salary and Benefits: We offer a competitive base salary of £24-30K (dependent on experience) and uncapped personal...


  • Ashford, Kent, United Kingdom The Sales Recruitment Network Full time

    About the RoleOur client, a leading international supplier of hot tubs and swim spas, is seeking an experienced sales consultant to join their team. As a sales consultant, you will be responsible for selling direct to consumers on behalf of the company.The ideal candidate will have a strong understanding of the sales process and be able to build rapport with...


  • Ashford, Kent, United Kingdom Phase Eight Full time

    We are seeking a skilled CUSTOMER EXPERIENCE ADVISOR to join our team. In this role, you will be responsible for providing exceptional customer service, ensuring that every customer has a positive and memorable experience in our stores. Job OverviewThe Customer Experience Advisor is a critical role within our business, as they play a key part in building...


  • Ashford, Kent, United Kingdom Hollister Co. Stores Full time

    Sales Floor Manager at Hollister Co. StoresWe are seeking an experienced retail professional to join our team as a Sales Floor Manager at Hollister Co. Stores.About the Role:This is a full-time position responsible for managing the sales floor, including supervising staff, maintaining store appearance, and achieving sales targets.The ideal candidate will...


  • Ashford, Kent, United Kingdom Moss Full time

    Job SummaryMoss is seeking a highly skilled Sales Associate to join our team. In this role, you will be responsible for delivering exceptional customer service, promoting our products, and driving sales growth. We are looking for someone who is passionate about delivering outstanding customer experiences and has strong communication skills.This is an...


  • Ashford, Kent, United Kingdom MorePeople Full time

    Job Title: Customer Portfolio SpecialistEstimated Salary: £42,000 - £50,000About the Role:We are seeking a highly skilled Customer Portfolio Specialist to join our team at MorePeople. In this exciting opportunity, you will play a key role in monitoring and analysing a worldwide customer portfolio within the food retail markets.Key Responsibilities:Provide...


  • Ashford, Kent, United Kingdom Hobbs Full time

    About the RoleHobbs is a leading retailer of fashionable clothing and accessories, and we are currently looking for a Customer Experience Consultant to join our team.As a Customer Experience Consultant, you will play a key role in ensuring that our customers receive an exceptional shopping experience, from initial contact to purchase.Your primary focus will...


  • Ashford, Kent, United Kingdom New Appointments Group Full time

    Sales Opportunities:">Our Company is looking for a highly motivated Sales Performance Lead to work in our showroom in Ashford, Kent. In this role, you will have the opportunity to excel in sales and customer service, with a basic salary of £30k and an OTE of £40K to £50K.With extensive professional technical training and comprehensive manuals provided,...


  • Ashford, Kent, United Kingdom ABERCROMBIE AND FITCH Full time

    As a Full-Time Key Holder at Abercrombie & Fitch Co., you will have the opportunity to develop your leadership skills, enhance your customer service expertise, and advance your career in a fast-paced retail environment.