Customer Portfolio Specialist

19 hours ago


Ashford, Kent, United Kingdom MorePeople Full time
Job Title: Customer Portfolio Specialist

Estimated Salary: £42,000 - £50,000

About the Role:

We are seeking a highly skilled Customer Portfolio Specialist to join our team at MorePeople. In this exciting opportunity, you will play a key role in monitoring and analysing a worldwide customer portfolio within the food retail markets.

Key Responsibilities:
  • Provide regular and ad-hoc reports on turnover, assortment, profitability, and customised reports for internal use and customers.
  • Translate topics from supply chain/purchasing to sales impact, including constrained forecasts, foil problems, and discontinued items.
  • Maintain retailer's product management systems.
  • Support account managers by managing and analysing customer files, market data, and product portfolios, and prepare customer meetings.
Required Skills and Qualifications:
  • Candidate Criteria:
    • Customer exposure to major grocery retailers, such as Tesco, Sainsbury's, and Morrisons.
    • Experience in a large, fast-moving company in a customer service, inside sales, or sales support role.
    • Strong analytical and reporting skills, with advanced Excel knowledge.
    • Ability to work effectively with new IT systems, preferably SAP.
    • Bonus points for experience with Power BI.
What We Offer:

A commercial, client-focused mindset is essential for this role. If you have a passion for delivering exceptional customer service and are looking for a new challenge, please apply below.



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