CCTV Operations Specialist
1 month ago
We are seeking a skilled CCTV Operations Specialist to join our team at OCS Group. This exciting opportunity will see you play a key role in ensuring the safety and security of our customers and staff.
Key Responsibilities:
- Monitor CCTV systems to detect and respond to security incidents
- Communicate with stakeholders via FM Radio System
- Manage life safety systems, including fire alarms and intruder systems
- Initiate actions to protect life and structure as required
- Answer and direct enquiries via Intercom and Telephone Systems
- Monitor and control access to Loading Areas and Control Suite
- Accurately record events and incidents in occurrence books
- Manage contractors on-site and provide a superior level of service to visitors and retailers
- Be observant and take action to provide a safe and secure shopping environment
- Monitor and manage traffic within car parks and interior road systems
- Carry out site patrols and undertake first aid at work courses as required
Requirements:
- GCSE or NVQ level 3 standard education
- Valid SIA Public Space Surveillance Licence
- First Aid at Work Certificate
- SIA Guarding or Door Supervisors licence
Desirable:
- IOSH managing safely
- Experience in a similar environment
Skills and Abilities:
- Relationship management skills
- Excellent written and verbal communication skills
- Effective relationship developer
- Ability to work unsupervised and take responsibility
- Ability to demonstrate initiative and offer new ideas
- Adaptable and flexible in approach to work required
- Willingness and ability to work as a member of a team
- Application to detail and presentation
- Report writing/Presentation skills
- Ability to act decisively and remain calm under pressure
- Good I.T skills (Use of Microsoft Word, Excel, Outlook)
- Multitasking
About OCS Group:
OCS Group is a leading provider of security and facilities management services. We are committed to delivering exceptional service to our customers and staff.
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