Customer Service Professional

3 days ago


Christchurch, United Kingdom Dynamite Recruitment Full time
Job Summary:

We are seeking a highly skilled Customer Service Professional to join our Claims team on a permanent basis. The ideal candidate will have previous experience in telephone-based customer service or insurance claims, with the ability to handle challenging customers and work effectively in a fast-paced environment.

Key Responsibilities:
  • Receive incoming correspondence and calls from customers, clients, and third parties relating to insurance claims
  • Manage a portfolio of claims, ensuring accurate assessments and timely payments
  • Liaise with 3rd parties to resolve queries and process claims
Requirements:
  • Previous experience in telephone-based customer service or insurance claims
  • High levels of personal resilience and ability to multi-task
  • First-class verbal and written communication skills
  • Ability to navigate complex computer systems
Benefits:
  • Free on-site parking
  • Free Health Cash Plan
  • Consistent development opportunities
  • Annual Bonus scheme


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