Customer Services Agent

3 months ago


Christchurch, United Kingdom Bournemouth International Airport Full time

**We are recruiting for Customer Service Agents (Check In)**

**The role**

To provide all necessary help and support to passengers as required by our customer airlines which will include check in, baggage processing, reservations and ticketing, boarding of flights, greeting arriving passengers, handling of VIPs, provide special passenger assistance, aircraft cleaning and other duties as assigned.

**You**
- Flexible to work on various shifts to accommodate flights schedules (days, evening, nights, weekends, and holidays) including early shifts (starting from 3.30 am onwards)
- Ability to travel to the airport at times where public transport is not available
- Excellent communication skills (written and verbal)
- Must be able and willing to learn airline specific computer systems
- Willingness to work in inclement weather if required
- Passionate about customer service
- Commitment to continuous improvement
- Self-motivated and able to work independently

Due to the nature of the work you may be required to lift and move heavy objects.

**What’s on offer**
- Starting rate of pay is £10.83 per hour (£16,894.80 per annum for 30 hours a week)
- Free on-site parking whilst on duty
- Discounts on Fred Olsen Holiday
- Discounts with Airport retailers including the Navigator Restaurant and regular employee sales at World Duty Free
- Life Assurance
- Cycle scheme
- Comprehensive training package and Fantastic career development opportunities
- Full uniform provided

**How to apply**

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: From £10.83 per hour

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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