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Business Administration Apprentice

2 months ago

East Dereham, Norfolk, United Kingdom Kinovo Group plc Full time
About the Role

We are seeking a highly organized and detail-oriented Business Administration Apprentice to join our team at Kinovo Group plc. As a key member of our administrative team, you will provide critical support to our Contracts Manager, ensuring the smooth operation of our business.

Key Responsibilities
  • Scheduling and Coordination: Effectively schedule works for our engineers, prioritizing appointments and ensuring compliance with contractual requirements.
  • Administrative Support: Provide administrative assistance, including recording activity, managing in-house systems, and responding to customer inquiries.
  • Customer Service: Deliver exceptional customer service, ensuring clear, concise, and polite communication with customers, clients, and residents.
  • Record Keeping: Maintain accurate records of all activity, including customer interactions and administrative tasks.
What We Offer
  • Full On-the-Job Training: Develop your skills and knowledge through comprehensive training and support.
  • Permanent Contract: Enjoy a stable and secure employment arrangement.
  • Competitive Salary: Earn a competitive hourly rate of £8.60.
  • Annual Appraisals and Pay Reviews: Regularly review your performance and salary.
  • Bonus Scheme: Participate in a bonus scheme to recognize your contributions.
  • Generous Leave Entitlement: Enjoy 32 days of paid annual leave, plus additional days through our Buy & Sell Holiday Scheme.
  • Professional Development: Pursue professional qualifications and receive sponsorship for continuing professional development (CPD).
  • Wellbeing Initiatives: Access mental health first aiders, financial wellbeing seminars, and an Employee Assistance Programme (EAP) for confidential support.
Our Values

We are committed to making a real difference in the lives of the people whose homes we repair and maintain. Our values include teamwork, honesty, and integrity in all that we do. We are an equal opportunities employer, celebrating diversity and inclusion across our workforce.