Training Coordinator

1 month ago


Birchwood, United Kingdom Nationwide Platforms Full time
Job Title: Training Co-Ordinator

Nationwide Platforms is a leading provider of working at height training, offering courses to customers across various industries. As a Training Co-Ordinator, you will play a crucial role in ensuring the seamless delivery of training services throughout the UK.

Key Responsibilities:
  • Coordinate the training diary and assist in scheduling courses to ensure timely delivery.
  • Support the Training Customer Service Manager in all aspects of service provision, including customer requests and applications.
  • Maintain effective systems for departmental administration processes, ensuring accuracy and efficiency.
  • Process customer requests and applications, and coordinate trainer diaries to ensure smooth course delivery.
  • Proactively raise purchase orders for products to support course delivery, ensuring transparency and control of revenue margins.
  • Plan and coordinate course logistics, including venue, lunches, and equipment.
  • Manage course paperwork, registrations, and certification distribution in line with audit processes and company SLAs.
  • Record customer data, manage the CITB training directory, and upload delegate achievements for levy funding.
  • Support the Customer Service Manager with internal and external audits.
  • Manage the open course calendar, ensuring the timetable is pre-planned and up-to-date in line with departmental budget.
  • Manage supplier relationships and SLAs.
  • Promote the Nationwide Platforms brand, core values, and mission statement to maintain a market-leading image.
  • Maintain internal health, safety, and corporate governance standards in accordance with Nationwide Platforms Group Policy and promote health and safety best practice with all stakeholders.
About You:
  • Previous administration experience, preferably in coordinating diaries or events.
  • Strong communication skills and excellent attention to detail.
  • Takes ownership of problems and is a self-starter who enjoys working as part of a team.

Nationwide Platforms is part of the Loxam Group, the UK's largest powered access specialist with a fleet of 15,000 machines operating from 38 depots. With a workforce of over 900 employees and 25 years' experience in working at height, we have unparalleled knowledge and expertise in access platforms and working at height challenges.


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