Sales and Customer Service Representative
5 days ago
We are seeking a dedicated and enthusiastic Trade Counter Customer Service Advisor to join our team in Castledawson. As a key member of our sales and customer service team, you will be responsible for delivering exceptional customer service, contributing to sales and profit targets, and building strong relationships with customers.
Key Responsibilities- Provide an exceptional level of customer service to all customers, both in person and over the phone.
- Identify and generate sales opportunities for our full range of products.
- Provide realistic quotations to meet customer and business needs.
- Ensure a high standard of good housekeeping throughout the store.
- Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.
- Ensure sufficient levels of stock are on the shop floor and order more as required.
We are looking for someone with a passion for delivering excellent customer service, strong communication and interpersonal skills, and the ability to work as part of a team. Experience within a face-to-face sales and customer service role is essential, as is proficiency in the use of IT and good computer literacy and telephone skills. Knowledge of the construction and building materials industry is also desirable.
At JP Corry, we offer a competitive benefits package, including a generous annual leave scheme, pension scheme, and life assurance benefit. We are an equal opportunities employer and welcome applications from all qualified candidates.
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