Clinical Support Manager
4 weeks ago
We are seeking a highly skilled Clinical Support Manager to join our team at Medacs Healthcare. As a Clinical Support Manager, you will play a key role in ensuring the delivery of high-quality healthcare services to our clients and candidates.
Key Responsibilities:
- Contribute to the commercial relationship between the Client and Health Assessment Services
- Liaise with the Management Team to recruit and retain employed healthcare professionals
- Attend meetings agreed by Clinical Delivery Manager
- Ensure that the appropriate skills base is in place for effective service delivery
- Organise and provide training for Health Practitioners
- Ensure an effective audit-feedback cycle is in place
- Have an overview and to provide investigative support for complaints, feedback and actions plans
- Responsible for action on customer survey outcomes
- Provide support and leadership in the delivery of change programmes and proactively leading the team through the change process
- Ensure that clinical governance and standards required by all appropriate professional regulatory bodies are maintained
- Provide medical advice and carry out assessments in line with service requirements (as an approved disability analyst)
- Work with the management team to ensure compliance with all clinical KPI requirements in line with any contractual requirements
- Responsible for managing and overseeing HP support plans
- Conduct regular PIP training courses with new entrants
- Lead, coach and manage employees and undertake regular individual and team meetings
- Recruit and select best talent
- Work in a flexible manner, incorporating remote working, working from Medacs sites and travel out of area where the needs of the business dictate
About You
We are looking for a highly skilled and experienced Clinical Support Manager who has a proven track record of PIP mentorship, approval with the DWP and experience of managing a team.
What We Offer
As a Clinical Support Manager at Medacs Healthcare, you will have access to a range of benefits, including:
- Starting salary £44,000
- 25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
- Paid volunteering day
- Company pension and life assurance
- Wellbeing support through an Employee Assistance Programme
- Reward and recognition awards
About Us
Medacs Healthcare is a leading provider of healthcare services, with operations across the UK, Ireland, Middle East, India, Australia, and New Zealand. We are a welcoming, innovative, and empowering company that values our employees and strives to provide the best possible service to our clients and candidates.
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