Clinical Support Manager

2 weeks ago

Bradford, Bradford, United Kingdom Medacs Healthcare Full time
About the Role

We are seeking a highly skilled Clinical Support Manager to join our team at Medacs Healthcare. As a Clinical Support Manager, you will play a key role in ensuring the delivery of high-quality healthcare services to our clients and candidates.

Key Responsibilities:

  • Contribute to the commercial relationship between the Client and Health Assessment Services
  • Liaise with the Management Team to recruit and retain employed healthcare professionals
  • Attend meetings agreed by Clinical Delivery Manager
  • Ensure that the appropriate skills base is in place for effective service delivery
  • Organise and provide training for Health Practitioners
  • Ensure an effective audit-feedback cycle is in place
  • Have an overview and to provide investigative support for complaints, feedback and actions plans
  • Responsible for action on customer survey outcomes
  • Provide support and leadership in the delivery of change programmes and proactively leading the team through the change process
  • Ensure that clinical governance and standards required by all appropriate professional regulatory bodies are maintained
  • Provide medical advice and carry out assessments in line with service requirements (as an approved disability analyst)
  • Work with the management team to ensure compliance with all clinical KPI requirements in line with any contractual requirements
  • Responsible for managing and overseeing HP support plans
  • Conduct regular PIP training courses with new entrants
  • Lead, coach and manage employees and undertake regular individual and team meetings
  • Recruit and select best talent
  • Work in a flexible manner, incorporating remote working, working from Medacs sites and travel out of area where the needs of the business dictate

About You

We are looking for a highly skilled and experienced Clinical Support Manager who has a proven track record of PIP mentorship, approval with the DWP and experience of managing a team.

What We Offer

As a Clinical Support Manager at Medacs Healthcare, you will have access to a range of benefits, including:

  • Starting salary £44,000
  • 25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
  • Paid volunteering day
  • Company pension and life assurance
  • Wellbeing support through an Employee Assistance Programme
  • Reward and recognition awards

About Us

Medacs Healthcare is a leading provider of healthcare services, with operations across the UK, Ireland, Middle East, India, Australia, and New Zealand. We are a welcoming, innovative, and empowering company that values our employees and strives to provide the best possible service to our clients and candidates.

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