Clinical Support Manager

2 weeks ago


Bradford, Bradford, United Kingdom Medacs Healthcare Full time
About the Role:

Medacs Healthcare is seeking a highly skilled Clinical Support Manager to join our team in a key academy role. As a Clinical Support Manager, you will be responsible for guiding a team of healthcare professionals, ensuring a quality professional service to standards of service delivery and performance indicators consistent with contract needs.

Key Responsibilities:
  • Contribute to the commercial relationship between the Client and Health Assessment Services
  • Liaise with the Management Team to recruit and retain employed healthcare professionals
  • Attend meetings agreed by Clinical Delivery Manager
  • Ensure that the appropriate skills base is in place for effective service delivery
  • Organise and provide training for Health Practitioners
  • Ensure an effective audit-feedback cycle is in place
  • Have an overview and to provide investigative support for complaints, feedback and actions plans
  • Responsible for action on customer survey outcomes
  • Provide support and leadership in the delivery of change programmes and proactively leading the team through the change process
  • Ensure that clinical governance and standards required by all appropriate professional regulatory bodies are maintained
  • Provide medical advice and carry out assessments in line with service requirements (as an approved disability analyst)
  • Work with the management team to ensure compliance with all clinical KPI requirements in line with any contractual requirements
  • Responsible for managing and overseeing HP support plans
  • Conduct regular PIP training courses with new entrants
  • Lead, coach and manage employees and undertake regular individual and team meetings
  • Recruit and select best talent
  • Work in a flexible manner, incorporating remote working, working from Medacs sites and travel out of area where the needs of the business dictate

About You:

We are looking for a HP qualified individual with a proven track record of PIP mentorship, approval with the DWP and experience of managing a team. If you have a passion for delivering high-quality services and leading a team, we would love to hear from you.

About Us:

Medacs Healthcare is a leading healthcare recruitment agency with operations across the UK, Ireland, Middle East, India, Australia, and New Zealand. We are committed to providing exceptional services to our clients and candidates, and we believe that our people are our greatest asset. We offer a range of benefits, including a competitive salary, 25 days annual leave, company pension, and wellbeing support through an Employee Assistance Programme. If you are passionate about delivering high-quality services and leading a team, we would love to hear from you.

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