Medical Support Specialist
1 day ago
St Austell Healthcare is a dynamic and forward-thinking primary care network seeking an experienced Medical Support Specialist to join our team. With a strong commitment to delivering exceptional patient care, we offer a supportive and collaborative environment that fosters growth and development.
About the RoleThis is an exciting opportunity for a skilled administrative professional to provide high-quality secretarial support to our doctors and healthcare professionals. The successful candidate will possess excellent communication, organisational, and interpersonal skills, with a methodical approach to managing fluctuating workloads. They will also have experience working in a GP practice setting and be proficient in audio typing, Microsoft Office, and general IT skills.
Key Responsibilities- Referrals: Generate NHS and private referrals, coordinate rejected referrals, and maintain data on referrals sent.
- Correspondence: Provide efficient audio, copy typing, and word processing services for GPs and health professionals, including the typing of letters, reports, patient referrals, minutes, etc.
- Non-NHS Business: Responsible for non-NHS medical reports from GPs, photocopying medical records and reports, and arranging appointments for patients to view notes and medical reports.
- Ability to work as part of a team, self-motivated with the ability to use your own initiative.
- Excellent communication, organisational, and interpersonal skills.
- Prioritisation and time management skills, with a flexible approach to work.
- NVQ level 3 in administration or RSA level III, proficient and accurate audio typing skills, or equivalent experience.
- Minimum 60 wpm audio typing skills.
- Previous experience working within a GP practice, understanding of Choose & Book referrals processes, locally commissioned services, and key functions of a secretarial role.
- Excellent user of Microsoft Office and general IT skills.
£25,000 - £30,000 per annum, depending on experience.
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