Revenue Protection Coordinator

2 months ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Transport for Wales Full time

About Us

At Transport for Wales, we're committed to creating a sustainable transport network that meets the needs of our customers. We're on a mission to transform transport in Wales and make it fit for the future.

Our Values

We value diversity and believe that it makes us stronger. We're building a diverse team that mirrors the communities we serve, and we're determined to be one of Wales' leading inclusive employers.

The Role

We're currently recruiting for a Retail Fraud Assistant to deliver components of our revenue protection strategy. The successful candidate will be responsible for:

  • Analyzing data obtained from scans to identify trends in digital fraud and reduce harm to the business.
  • Preparing evidence packs from scan data for each individual offender.
  • Designing and maintaining tailored contact templates for each individual workstream.
  • Compiling and maintaining records containing information of all contact with offenders and up to date progress of each individual case, to be handled in line with GDPR.

Requirements

We're looking for someone who is fully conversant with Microsoft Word, Excel, and PowerPoint, and has outstanding oral and written communication skills. The ability to speak/write Welsh would be a great asset, but it's not essential for this role.

What We Offer

Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve, and maintain their Welsh Language skills. We offer a range of benefits, including personal development opportunities and a supportive work environment.


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