Customer Service Associate

2 weeks ago


Bicester, Oxfordshire, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking a skilled Customer Representative to join our team at Nationwide Building Society. As a Customer Representative, you will be the face of our organization, providing exceptional customer service and support to our members.

Key Responsibilities:
  • Provide personalized service to customers, addressing their queries and concerns in a timely and professional manner.
  • Work closely with colleagues to achieve team goals and objectives.
  • Stay up-to-date with product knowledge and services to effectively communicate with customers.
  • Contribute to a positive and inclusive work environment, promoting a culture of respect and empathy.

What We Offer

As a Customer Representative at Nationwide Building Society, you will enjoy a range of benefits, including:
  • A competitive salary and bonus scheme.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package, including a pension scheme and life assurance.
  • Access to our employee assistance program, providing support for your physical and mental well-being.
  • Opportunities for career progression and advancement within the organization.

About Us

Nationwide Building Society is a leading mutual organization, dedicated to providing financial services to our members. We are committed to making a positive impact on our communities and the environment, and we strive to be a great place to work for our employees. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for this position.

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