Hospitality Ambassador

4 days ago

Stansted Mountfitchet, United Kingdom Novotel London Stansted Airport Full time

About Us

Novotel London Stansted Airport is a 4-star hotel that offers a unique blend of style and comfort. Our hotel features 250 bedrooms and a range of amenities, including a great all-day dining restaurant, café, and bar. We also provide fitness facilities and ample parking for both guests and employees.

A Bit About What You Will Do

As a Waiter/Waitress in our team, you will showcase your passion and understanding of food and beverages by creating a warm welcome and setting the tone for our guests' experience. Your responsibilities will include welcoming guests and promptly attending to tables, taking food and beverage orders, making recommendations on menu items, and upselling where appropriate. You will also ensure that all customers enjoy quick and efficient service and check with them that the meal is meeting their expectations.

Key Responsibilities

  • Welcome guests and promptly attend to tables.
  • Take guests' food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate.
  • Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations.
  • Raise bills and take payment.
  • Ensure that the restaurant is set up and ready for each service period.
  • Take responsibility for ensuring the overall cleanliness of the restaurant and bar area.

What We're Looking For

  • You should have a passion for delivering high-quality service and attention to detail.
  • You should have a smart and professional appearance.
  • You should have strong communication skills.
  • You should be able to remain calm whilst under pressure.
  • You should value being part of a team and supporting your colleagues.
  • You should have an approachable, positive, and proactive manner.
  • 4-star hotel experience in a similar role would be a real advantage.

Benefits

  • Staff accommodation available for £303 per month.
  • Free meals on duty.
  • Uniform offered and dry cleaned.
  • Discounted employee friends & family rates at Arora Hotels.
  • Food and beverage discounts.
  • Christmas gifts and employee parties.
  • Introduce a friend scheme.
  • Cycle 2 work scheme.
  • UK attraction discounts @ Merlin Entertainments.
  • Taste card.
  • Life assurance scheme.
  • Wage stream.
  • Employee assistance programme.
  • Arora star employee recognition.
  • Long service recognition award.

Estimated Salary: £23,920

Location: Novotel London Stansted Airport

About the Role

This is an exciting opportunity to join our team as a Waiter/Waitress at Novotel London Stansted Airport. We are looking for a highly motivated and enthusiastic individual who is passionate about delivering exceptional customer service and has a strong understanding of food and beverages. If you are a team player with a positive attitude and a desire to learn and grow, we would love to hear from you. We offer a range of benefits, including staff accommodation, free meals on duty, and discounts at our hotels.

Salary and Benefits

The estimated salary for this role is £23,920. In addition to a competitive salary, we offer a range of benefits, including staff accommodation, free meals on duty, and discounts at our hotels.

  • Guest Service Ambassador

    2 months ago

    Stansted Mountfitchet, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge HospitalityAimbridge Hospitality is a leading hospitality company that operates over 1,600 hotels and resorts worldwide. We are a division of the global Aimbridge Hospitality brand, working with top brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels and everything in between.What We OfferCompetitive...

  • Guest Service Ambassador

    2 months ago

    Stansted Mountfitchet, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge HospitalityAimbridge Hospitality is a leading hospitality company that operates over 1,600 hotels and resorts worldwide. We are a division of the global Aimbridge Hospitality brand, working with top brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels and everything in between.What We OfferCompetitive...

  • Customer Experience Ambassador

    7 days ago

    Stansted Mountfitchet, United Kingdom Aimbridge Hospitality Full time

    **About the Role**Aimbridge Hospitality EMEA is seeking a Guest Service Assistant to join their team at the Hampton by Hilton Stansted Airport.As a Guest Service Assistant, you will be the first point of contact for most of our guests, welcoming them with a friendly smile and exceptional service.You will work closely with your team mates to ensure that each...

  • Hospitality Ambassador

    3 weeks ago

    Stansted, United Kingdom Arora Group Full time

    About the Role:We are seeking a highly motivated and passionate individual to join our team as a Waiter/Waitress. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.Key Responsibilities:Provide outstanding service to our guests, ensuring...

  • Hospitality Ambassador

    3 weeks ago

    Stansted, United Kingdom Arora Group Full time

    About the Role:We are seeking a highly motivated and passionate individual to join our team as a Waiter/Waitress. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.Key Responsibilities:Provide outstanding service to our guests, ensuring...

  • Hospitality Ambassador

    3 weeks ago

    Stansted, United Kingdom Arora Group Full time

    About the Role:We are seeking a highly motivated and enthusiastic Waiter/Waitress to join our team at Arora Group. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable dining experience.Key Responsibilities:Provide outstanding service to our guests,...

  • Hospitality Ambassador

    3 weeks ago

    Stansted, United Kingdom Arora Group Full time

    About the Role:We are seeking a highly motivated and enthusiastic Waiter/Waitress to join our team at Arora Group. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable dining experience.Key Responsibilities:Provide outstanding service to our guests,...

  • Hotel Guest Service Ambassador

    2 months ago

    Stansted Mountfitchet, United Kingdom Aimbridge Full time

    Job SummaryAimbridge Hospitality EMEA is seeking a skilled Guest Service Assistant to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.About Aimbridge Hospitality EMEAAimbridge Hospitality EMEA is a leading hospitality company with a portfolio...

  • Hospitality Ambassador

    2 weeks ago

    Stansted, United Kingdom Arora Group Full time

    What We're Looking For:You're a people person with a passion for delivering exceptional service and creating memorable experiences for our guests.You'll be dedicated to upholding our brand standards and providing a warm and welcoming atmosphere for all.You'll be able to remain calm under pressure and provide top-notch service in a fast-paced...

  • Hospitality Ambassador

    1 week ago

    Stansted, United Kingdom Arora Group Full time

    What we're looking for:You're a people person with a passion for delivering exceptional service and creating memorable experiences for our guests.You'll be dedicated to upholding our brand standards and providing a warm welcome to everyone who walks through our doors.You'll remain calm under pressure, even in the busiest of environments, and provide a...