Hospitality Ambassador
3 weeks ago
About the Role:
We are seeking a highly motivated and enthusiastic Waiter/Waitress to join our team at Arora Group. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable dining experience.
Key Responsibilities:
- Provide outstanding service to our guests, ensuring that their needs are met and exceeded.
- Work collaboratively with our kitchen team to ensure that dishes are served promptly and to a high standard.
- Manage tables efficiently, ensuring that guests are seated and served in a timely manner.
- Handle customer complaints and feedback in a professional and courteous manner.
- Participate in ongoing training and development to improve your skills and knowledge.
What We Offer:
- A competitive salary and service charge.
- 28 days paid holiday, plus an additional 5 days after 5 years' service.
- Discounted hotel room rates across our hotels, for you and your friends and family.
- Fantastic training and development opportunities.
- Uniform and complimentary dry cleaning.
- Free meals on shift.
- Pension cover.
- Unrivalled career progression prospects.
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