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Customer Experience Ambassador

1 month ago

Stansted Mountfitchet, United Kingdom Aimbridge Hospitality Full time

**About the Role**

Aimbridge Hospitality EMEA is seeking a Guest Service Assistant to join their team at the Hampton by Hilton Stansted Airport.

As a Guest Service Assistant, you will be the first point of contact for most of our guests, welcoming them with a friendly smile and exceptional service.

You will work closely with your team mates to ensure that each shift is smooth and efficient, delivering the best possible guest experience every time.

**What We Offer**

  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks – Allowing you to take time off for key life events.
  • Volunteer days – Up to two days per year to support a charity of your choice
  • Minimum of 30 days holiday
  • Staff meals on duty
  • Paid breaks
  • Flexible working opportunities

**A Day in the Life**

As a Guest Service Assistant, you will be part of a team of passionate people who know that being the best doesn't always mean working around the clock.

**What We Need from You**

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At Aimbridge, we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.