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Customer Service Representative
2 months ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the success of our business.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Maintain a high level of product knowledge, ensuring that customers receive accurate information and recommendations.
- Contribute to the maintenance of a clean and organized store environment, adhering to health and safety standards.
- Participate in visual merchandising and store displays to create an engaging and attractive shopping experience.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Basic math skills and accuracy in handling cash and operating a point-of-sale system.
- Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Ability to lift up to 25 pounds and stand for long periods.
What We Offer:
- A competitive hourly rate and opportunities for career advancement.
- A comprehensive training program, including on-the-job training and ongoing development opportunities.
- A fun and supportive work environment, with a focus on teamwork and collaboration.
- A range of employee benefits, including discounts on products and services.
