Modern Slavery Support Worker

4 weeks ago

City of London, Greater London, United Kingdom Hestia Housing Support Full time

About the Role

We are seeking a dedicated and compassionate Frontline Advocate to join our Modern Slavery Support service at Hestia Housing Support. As a key member of our team, you will play a vital role in providing high-quality emotional and practical support to residents who have experienced trafficking and modern slavery.

Key Responsibilities

  • Hold a caseload of residents who are recognised as potential victims of trafficking within the National Referral Mechanism.
  • Advocate on behalf of residents to ensure access to ECAT rights and help them navigate through the NRM.
  • Identify and assess any risks and put in place appropriate safeguarding measures in response to these risks.
  • Report incidents within strict timeframes and liaise with emergency services where appropriate.
  • Professionally deal with urgent requests and unpredicted issues.
  • Hold regular key work sessions with residents, recording all interactions on case management system.
  • Have a good grasp of public and private services available to residents with no recourse to public funds as well as those who do have recourse. Confidently liaising with these services when needed.
  • Write official letters on behalf of service users to the Home Office, or other partner agencies.
  • Attendance at team meetings, supervisions with your line manager, clinical supervision and mandatory training sessions.
  • Making sure the adult survivor is able to maintain a positive & safe relationship with their child.

What You'll Need

  • Creative and engaging approach to advocacy.
  • Experience of supported accommodation and housing management.
  • Ability to cope with stressful situations and professionally deal with emergencies.
  • Ability to work independently, managing schedules and deadlines while also able to prioritise urgent matters.
  • Capacity to handle emotional and sometimes stressful work.
  • Confidence in liaising with other organizations and professionals.
  • Ability to maintain professional boundaries and manage service user expectation.
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately.
  • Excellent written and verbal communication skills.
  • Proficient in using a computer and working on a database.
  • Proficient in using Microsoft Teams, Excel, PPW and Word.
  • Knowledge of GDPR principles.

Why Hestia?

Hestia Housing Support is a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

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