Accommodation Liaison Officer

5 days ago


Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time
About the Role:

This exciting opportunity exists for a skilled and experienced Hospitality Services Manager to join our AccorHotel team. As a key member of our front office team, you will be responsible for overseeing the daily operations of the hotel, ensuring that all aspects of guest service are met and exceeded.

Your key responsibilities will include managing the front desk team, handling guest complaints, and maintaining high levels of customer satisfaction. You will also be responsible for processing payments, managing room assignments, and coordinating with other departments to ensure seamless operations.

This role requires strong leadership and organizational skills, as well as the ability to work effectively in a fast-paced environment. If you are a results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.



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