Customer Account Manager
4 weeks ago
The Customer Collaboration Manager will be responsible for managing defined customer accounts. They will work closely with the Head of Customer Collaboration to develop the tools and processes needed to deliver best-in-class supply performance to our key customer accounts, utilizing a breadth of internal and external data sources and platforms. Key performance indicators will include Service Levels, On Shelf Availability (OSA), Forecast Accuracy, and cost.
Key Responsibilities- Lead the customer collaboration agenda with Red Bull's key accounts, using available data and platforms as a key foundation.
- Collaborative forecasting, planning, and replenishment with customers - aligning demand between Red Bull and the customer (base, promotions, events).
- Manage long-term forecast and share knowledge and strategy with retailers to ensure this is reflected in the order management systems.
- Ensure adoption of best-in-class data and analytics tools to drive action.
- Track OSA post solution implementation and share results with key stakeholders.
- Continuous improvement of internal and external processes to maximize customer inbound service levels.
- Analyze key performance metrics throughout the event, flagging any concerns or improvements to key stakeholders.
- Service-minded, highly accurate, problem solver.
- Proven supply chain experience in FMCG.
- Transforms data and information into meaningful insights.
- Background in statistical demand planning with customer collaboration expertise.
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Customer Service Resource Coordinator
4 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...
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Customer Service Resource Coordinator
4 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
4 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
4 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer service team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on target.Key Responsibilities:Manage the Field Service...
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Customer Service Resource Coordinator
4 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...
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Customer Account Manager
4 weeks ago
London, Greater London, United Kingdom Red Bull Full timeCustomer Collaboration ManagerThe Customer Collaboration Manager will be responsible for managing defined customer accounts for Red Bull. They will work closely with the Head of Customer Collaboration to develop tools and processes that deliver best-in-class supply performance to our key customer accounts, leveraging internal and external data sources and...
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Customer Account Manager
4 weeks ago
London, Greater London, United Kingdom Red Bull Full timeCustomer Collaboration ManagerThe Customer Collaboration Manager will be responsible for managing defined customer accounts for Red Bull. They will work closely with the Head of Customer Collaboration to develop tools and processes that deliver best-in-class supply performance to our key customer accounts, leveraging internal and external data sources and...
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Customer Account Manager
4 weeks ago
London, Greater London, United Kingdom ManpowerGroup Full timeJob Title: Customer Account ManagerAbout the Role:We are seeking an experienced Customer Account Manager to join our team at ManpowerGroup. As a key member of our client service team, you will be responsible for driving day-to-day activity on client accounts, working closely with Account Directors and other team members to deliver exceptional client service...
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Customer Account Manager
3 weeks ago
London, Greater London, United Kingdom The Progress Group Full timeCustomer Account Manager Job DescriptionWe are seeking a highly motivated and results-driven Customer Account Manager to join our team at The Progress Group. As a key member of our Customer Engagement Team, you will be responsible for delivering exceptional customer experiences to prospective, new, and existing customers.Key Responsibilities:Manage a...
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Customer Account Manager
4 weeks ago
London, Greater London, United Kingdom The Progress Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Account Manager to join our team at The Progress Group. As a key member of our Customer Engagement Team, you will be responsible for delivering exceptional customer experiences to prospective, new, and existing customers.Your primary focus will be on managing a portfolio of existing...
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Customer Account Manager
4 weeks ago
London, Greater London, United Kingdom The Progress Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Account Manager to join our team at The Progress Group. As a key member of our Customer Engagement Team, you will be responsible for delivering exceptional customer experiences to prospective, new, and existing customers.Your primary focus will be on managing a portfolio of existing...
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Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...
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Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...
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Operations and Customer Account Manager
2 months ago
London, Greater London, United Kingdom ZipRecruiter Full timeJob Title: Operations & Customer Account Executive Job Summary: We are seeking an experienced Operations & Customer Account Executive to join our team at ZipRecruiter. As a key member of our Customer Success team, you will be responsible for ensuring operational excellence and delivering exceptional customer experiences. The Role: As an Operations &...
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Operations and Customer Account Manager
2 months ago
London, Greater London, United Kingdom ZipRecruiter Full timeJob Title: Operations & Customer Account Executive Job Summary: We are seeking an experienced Operations & Customer Account Executive to join our team at ZipRecruiter. As a key member of our Customer Success team, you will be responsible for ensuring operational excellence and delivering exceptional customer experiences. The Role: As an Operations &...
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Customer Success Manager
1 month ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeUnlock Customer Success with ABR TalentWe're seeking a seasoned Customer Success Manager to drive improvement across the customer journey, with a focus on onboarding, implementation, and support.About the RoleTake ownership of a remote team of 6 across Implementation, CS, and SupportLead 6 highly valuable key clientsDevelop and execute customer success...
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Customer Success Manager
1 month ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeUnlock Customer Success with ABR TalentWe're seeking a seasoned Customer Success Manager to drive improvement across the customer journey, with a focus on onboarding, implementation, and support.About the RoleTake ownership of a remote team of 6 across Implementation, CS, and SupportLead 6 highly valuable key clientsDevelop and execute customer success...
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Customer Account
3 weeks ago
London, Greater London, United Kingdom Pfizer Full timeJob Description:The Customer Account & Supply Management Manager will be a key member of the Commercial Portfolio Therapy Area Leadership Team and will report to the Commercial Portfolio Lead UK.This role will lead and effectively deliver the ONE Pfizer Customer Account Management and Supply Control (CAMSC) strategy and operations across Pfizer's UK supply...
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Customer Account Manager
3 weeks ago
London, Greater London, United Kingdom Coveris - Gainsborough Full timeJob OverviewCoveris - Gainsborough seeks an experienced Customer Account Manager to join our team. As a key member of our operations, you will be responsible for managing customer relationships, ensuring timely deliveries, and providing exceptional customer service.Salary InformationThe estimated annual salary for this role is £23,000 - £25,000, depending...
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Customer Account Manager
2 months ago
London, Greater London, United Kingdom Resonate Full timeAbout UsWe are Resonate, a company that provides software products and services to improve the operational delivery of rail services. Our vision is to create a connected rail network using deep technology expertise and industry experience. We deliver solutions that meet transport challenges across the UK and beyond.Job DescriptionWe are seeking a Customer...