Luxury Reception Manager Position
16 hours ago
Roka Restaurants seeks a Luxury Reception Manager Position to join our dynamic front-of-house team in London.
The successful candidate will have the opportunity to work with a renowned brand and contribute to delivering exceptional customer service.
About Roka RestaurantsRoka Restaurants is a leading provider of luxury dining experiences, with four locations in London. Our commitment to quality and excellence has earned us a reputation as one of the top Japanese Robatayaki restaurants in the city.
Main Responsibilities- Develop and implement strategies to drive customer satisfaction and loyalty
- Manage reception shifts and ensure seamless service delivery
- Promote revenue-boosting ideas and support their implementation with regular feedback
- Build strong relationships with guests and colleagues alike
- Incredible career growth opportunities
- International chances to work with renowned brands
- A comprehensive training program designed to inspire and educate
- Global opportunities to experience hospitality with our five incredible brands
- Meaningful rewards and recognition for outstanding contributions
£55,000 - £65,000 per annum, depending on experience.
Requirements- Proven experience as a Front of House Team Lead in a luxury high-volume restaurant
- Natural leadership skills and ability to motivate teams
- Excellent communication and interpersonal skills
- A genuine passion for culinary experiences and Japanese cuisine
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