Luxury Reception Manager Position

16 hours ago


London, Greater London, United Kingdom Roka Restaurants Full time
Job Title

Roka Restaurants seeks a Luxury Reception Manager Position to join our dynamic front-of-house team in London.

The successful candidate will have the opportunity to work with a renowned brand and contribute to delivering exceptional customer service.

About Roka Restaurants

Roka Restaurants is a leading provider of luxury dining experiences, with four locations in London. Our commitment to quality and excellence has earned us a reputation as one of the top Japanese Robatayaki restaurants in the city.

Main Responsibilities
  • Develop and implement strategies to drive customer satisfaction and loyalty
  • Manage reception shifts and ensure seamless service delivery
  • Promote revenue-boosting ideas and support their implementation with regular feedback
  • Build strong relationships with guests and colleagues alike
Benefits
  • Incredible career growth opportunities
  • International chances to work with renowned brands
  • A comprehensive training program designed to inspire and educate
  • Global opportunities to experience hospitality with our five incredible brands
  • Meaningful rewards and recognition for outstanding contributions
Salary

£55,000 - £65,000 per annum, depending on experience.

Requirements
  • Proven experience as a Front of House Team Lead in a luxury high-volume restaurant
  • Natural leadership skills and ability to motivate teams
  • Excellent communication and interpersonal skills
  • A genuine passion for culinary experiences and Japanese cuisine


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