Client Support Specialist

2 weeks ago


Glasgow, Glasgow City, United Kingdom Barclays Bank PLC Full time
About this Role
  • You will be the primary point of contact for our customers, addressing their queries and concerns.
  • Utilize various communication channels to deliver personalized customer experiences.

We are seeking an experienced Customer Service Advisor to join our team at Barclays Bank PLC. In this role, you will provide assistance and guidance to customers, ensuring they feel valued and respected. You will work collaboratively with internal stakeholders to resolve customer issues efficiently.

Your Key Responsibilities
  • Develop and implement effective solutions to customer queries and issues.
  • Contribute to the enhancement of our digital capabilities by identifying areas for improvement.
  • Work closely with colleagues to achieve shared goals and objectives.

Estimated Salary: £25,500 - £30,000 per annum, depending on experience. Our salaries are competitive and reflective of the skills and qualifications required for this role.

What We're Looking For
  • A strong passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills.
Why Join Us?
  • We offer a supportive and inclusive work environment.
  • Opportunities for career growth and professional development.
  • Competitive salaries and benefits packages.


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