Retirement Living Manager

2 weeks ago


Basingstoke, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

We are seeking an exceptional Retirement Living Manager to join our team at Churchill Estates Management Ltd.

About the Role

This is a varied and interesting role that requires someone who loves working with people, with a background in administration and customer service. The successful candidate will be responsible for coordinating the development and related activities, making a positive difference every day to the lives of our Home Owners.

The ideal candidate will be able to work autonomously, managing both the maintenance of the property and providing a first-class service to Owners. They will also be responsible for liaising with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, and organizing activities and events for Owners.

The annual salary for this position is £23,500, plus excellent benefits including 24 days holiday entitlement, a birthday off, life assurance, eye care reimbursement, and professional development opportunities.

Key Responsibilities:

  • Coordinating the development and related activities
  • Providing a first-class service to Owners
  • Liaising with customers and suppliers
  • Managing contractors and maintenance schedules
  • Completing health and safety checks
  • Organizing activities and events for Owners
Requirements

To be successful in this role, you will need to have experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity, and health & social care sectors. You will also need to have excellent administration skills, computer literacy, and previous experience of using Microsoft Office applications.

You should be passionate about providing excellent customer service, have a love of people, and be able to work independently using your own initiative. You will also need to have good judgement and the ability to remain calm under pressure.

About Us

We are Churchill Estates Management Ltd, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally, providing property services and customer care to over 11,000 retired people.



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