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Senior Credit Controller
2 months ago
We are seeking a highly skilled Senior Credit Controller to join our team at Portfolio Credit Control. As a Senior Credit Controller, you will be responsible for managing the credit and collections processes to ensure timely payments from leasehold tenants.
Key Responsibilities:- Monitor and enforce existing credit policies to ensure best practice across the Accounts Receivable function.
- Build and maintain positive relationships with tenants, clients, and other stakeholders, serving as the primary point of contact for credit-related inquiries, disputes, and escalations.
- Manage accounts receivable aging reports, proactively following up on overdue payments, issuing reminders, and initiating collections actions as necessary to minimize delinquencies and maximize cash flow.
- Negotiate payment arrangements with delinquent tenants and clients, collaborating with property managers and AR management team to resolve disputes and minimize financial losses.
- Analyze credit and collections data to identify trends, assess portfolio performance, and forecast cash flow projections.
- Ensure compliance with relevant regulations, lease agreements, and industry standards governing credit and collections activities.
- Identify opportunities for process improvement and automation within the credit and collection's function, assist with implementing technology solutions and best practices to enhance efficiency, accuracy, and scalability.
- Mentor credit control staff, fostering a culture of accountability, collaboration, and continuous learning to optimize team performance and achieve departmental goals.
- Previous experience in the property industry desirable, combined with a minimum of 4 years' experience in credit control and a strong knowledge of the end-to-end credit control process.
- Must be numerate, computer literate, and possess good communication skills.
- Excel experience within a Windows environment.
- Ability to work under pressure, use initiative, and have a flexible yet ordered approach to work.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Senior Credit Controller looking for a new challenge, please apply today.
