IT Solutions Manager
1 day ago
The Technical Account Manager (TAM) role at Vertex IT Solutions Ltd is focused on aligning clients' IT strategies with services provided by the company. Key responsibilities include:
- Regular client meetings to discuss their environment, identify common issues, and areas for improvement.
- Demonstrating and testing new technologies.
- Collaborating with clients to develop a comprehensive IT strategy.
- Providing regular industry updates based on internal and external knowledge sources.
- General infrastructure background, including virtualization, storage, and networking.
- Microsoft operating systems and core services, such as Active Directory, WSUS, GPOs.
- VMware vSphere administration, design, and deployment.
- VMware Horizon View administration.
- VMware Horizon View design and deployment.
- Veeam Backup and Replication.
- HPE Nimble Storage.
- HPE/Cisco network device administration.
- Strong technical skills and knowledge.
- Effective communication and written documentation skills.
- Ability to work collaboratively within a team environment.
- Familiarity with process-driven environments and enterprise project delivery methodologies.
- Project planning and delivery.
- Third-line technical support.
- Contributing to the development of the IT strategy.
- Presenting technical concepts to non-technical audiences.
Estimated salary range: £60,000 - £80,000 per annum, depending on experience.
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