Digital Solutions Support Lead

3 weeks ago


London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time
Job Description

We are seeking a highly skilled Digital Solutions Support Lead to join our team at Vertex IT Solutions Ltd. The successful candidate will play a crucial role in providing technical support for our clients' Salesforce applications.

About the Role
  • Act as first line support for all incoming cases/tickets relating to Salesforce for agreed Opcos, closing tickets where possible or triaging and assigning to appropriate CRM partner.
  • Work as part of a team to assist in the support of the organisations applications.
  • Support of general P1 business applications and engage with customers on all levels.

The ideal candidate will have excellent communication and problem-solving skills, as well as experience working with Salesforce and its associated technologies.

About Us

Vertex IT Solutions Ltd is a specialist company that helps businesses win in the digital economy. We provide a range of services, including application support, to help our clients achieve their goals.



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