Technical Solutions Expert

14 hours ago


London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time
Product Support Group Technician for Vertex IT Solutions Ltd. - A Key Role Overview

This role is focused on delivering exceptional support to our clients in both non-cloud and cloud product environments. As a Technical Solutions Expert, you will be responsible for providing 2nd level support to our Operations Team clients, ensuring timely resolution of technical issues.

The ideal candidate should have experience with application testing and service identification to rectify bugs prior to implementation. You will also be involved in refining the non-production environment and deploying applications to live production environments within agreed timescales. Furthermore, it is essential to ensure sufficient monitoring and alerting systems are in place to effectively identify errors and faults.

Estimated Salary: £45,000 - £55,000 per annum.

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