Resort Operations Director
5 days ago
You will have direct responsibility for Heads of Departments and their teams across our Retail Bars, Retail Shops, Quick Services Restaurants, Entertainments & Leisure, Restaurants, Buffets, Health & Safety and Resort Safety departments.
Key Responsibilities:
- Lead and manage a team of department heads to achieve business objectives.
- Develop and implement strategic plans to drive revenue growth and improve customer satisfaction.
- Manage budgets, payroll, and NPS to ensure effective resource allocation.
- Ensure compliance with regulatory requirements and maintain high standards of process management.
About Us:
For over 80 years, we've been delivering exceptional experiences to hundreds of thousands of guests each year. Our resort offers a unique blend of action-packed family breaks and epic Adult-only Big Weekenders.
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