Global Captive Client Service Manager

3 days ago


London, Greater London, United Kingdom American International Group Full time
Senior Multinational Captive Client Service Coordinator

AIG's Multinational business provides multinational insurance solutions for global customers, empowering them to navigate cross-border risks with confidence and consistency. This role delivers customized, compliant, and seamless solutions that support clients' risk management objectives.

Key Responsibilities:

  • Service reinsurance requirements for a portfolio of multinational gross and net line captive accounts.
  • Coordinate across functions in AIG's network to obtain accurate information on intercompany movements, policy issuance, reconciliation issues, and remittance flows.
  • Onboard new and renewal accounts, ensuring correct system setup and operational processes.
  • Monitor and execute premium administration of assigned portfolios.

Requirements:

  • Excellent time management skills and ability to multitask and prioritize.
  • Proactive approach to maintain high standards, accuracy, and meeting deadlines and KPIs.
  • Strong knowledge of Microsoft Suite applications, particularly Excel, Outlook, and Teams.

AIG offers a comprehensive benefits package, including health, wellbeing, financial security, and professional development opportunities. The company fosters a culture of inclusion and belonging through flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs). Estimated salary: $80,000 - $110,000 per year.



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