Enterprise Customer Support Manager
2 weeks ago
As a SaaS Customer Success Manager, you will be responsible for enhancing knowledge of our platforms and systems, supporting the Sales Team, and delivering dynamic training courses to new and existing customers. This role requires strong communication and organisational skills, with a passion for success and pride in delivering high-quality work.
**Salary:** £35,000 - £45,000 (dependent on experience)
**Requirements:**
- At least 5 years' experience in Account Management, Training, Onboarding, or Product Expert roles within software
- Previous experience/knowledge related to software is essential
- Fully proficient using IT, particularly in Microsoft Office and other software packages
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