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Recoveries and Collections Specialist

2 months ago

Cardiff, Cardiff, United Kingdom Redde Northgate plc Full time
About the Role

We are seeking a highly skilled Recoveries & Collections Officer to join our dynamic Finance team. As a key member of our team, you will play a crucial role in managing and collecting outstanding debts, ensuring compliance with legal and regulatory standards, and maintaining excellent client relationships.

Key Responsibilities
  • Efficiently manage a caseload of claims, ensuring timely and accurate collection of damages, costs, and disbursements.
  • Conduct thorough file reviews to allocate funds appropriately to clients, suppliers, and firm costs, achieve business-set KPIs, and contribute to team targets for cash collection and settlements.
  • Maintain compliance with the Solicitors' Accounts Rules, GDPR/DPA regulations, and internal policies.
  • Communicate effectively with clients, insurance companies, and suppliers, ensuring all transactions are accurately recorded.
Requirements
  • Understanding of the Solicitors' Accounts Rules and GDPR/DPA.
  • Experience in customer service, with a preference for backgrounds in personal injury claims or similar environments.
  • Proactive team player with strong organisational skills and the ability to manage time effectively.
  • Strong communication skills, both written and verbal, with excellent attention to detail.
  • High standards of client confidentiality and a commitment to delivering exceptional service.
  • Problem-solving abilities and sound judgment, knowing when to seek additional guidance.
  • Law Degree or LPC is desirable.
About Us

NewLaw is a leading specialist law firm, ranked in the Legal and Chambers and Partners for three areas: Personal Injury, Clinical Negligence, and Private Client services. Our fresh approach to managing personal injury claims has made us a major force in the sector since our establishment. Our teams of specialists provide a service that 95% of our clients would recommend.

We're part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.