Collections Strategy Specialist

4 weeks ago


Cardiff, Cardiff, United Kingdom Starling Bank Full time

At Starling Bank, we're on a mission to radically reshape banking. We're looking for a talented Collections Strategy Specialist to join our team and help us achieve our goal.

About the Role:

The Collections Strategy Specialist will be responsible for developing, delivering, and optimising Starling's collections strategies. This is a strategic role that requires a strong analytical mindset, excellent communication skills, and the ability to work collaboratively with internal stakeholders.

Key Responsibilities:

  • Design and implement comprehensive collections customer strategies tailored to different customer segments.
  • Continuously review and refine the collections strategy to improve recovery rates and drive good customer outcomes.

Requirements:

  • Analytical mindset with a natural intellectual curiosity.
  • Excellent communication skills and the ability to tailor messages across a range of stakeholders.
  • Ability to work with technology teams to look at ways to enhance the collections strategy.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a talented team of professionals.
  • A dynamic and fast-paced work environment.

About Us:

At Starling Bank, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. We're committed to creating a workplace that's inclusive, diverse, and supportive of all employees.



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