Business Development Manager

4 weeks ago

Lincoln, Lincolnshire, United Kingdom PIB Group Full time

The Role:

As a key member of the PIB Group team, you will be responsible for driving growth across all products in your region, ensuring that we meet our business targets. This will involve acquiring new clients by delivering our Fit for the Future proposition to letting agents across the UK.

To represent Let Alliance and Homelet as the leader of lettings, you will ensure that all customers feel valued through a robust contact strategy and consistent delivery of the agreed service levels.

You will develop and maintain good working relationships with clients in your area, demonstrating a consistent and sustained increase in sales of our key product range across your client base.

Engage with marketing to provide innovative and fun ways to engage the customer, obtain feedback, incentivise their loyalty and sales, and create the personal touch. Ensure clients feel loved and in return love Let Alliance and Homelet.

Key Responsibilities:

  • Grow a pipeline of agents with all sales opportunities clearly identified
  • To proactively increase the customer
  • Complete all prospecting activity to approach and win large agents identified within pipelines
  • Identify business initiatives to help stimulate agency engagement and drive development opportunities for profitable growth
  • Present the HomeLet and Let Alliance portfolio of products to customers
  • Proactively develop leads coming into the business through the Sales cycle reporting on progress with all leads in
  • Deliver a robust contact and sales strategy across allocated pipelines
  • Schedule appropriate sales training for all agents and ensure implementation is effective
  • Demonstrate a clear vision to drive further value for the business and our customers
  • Responsible for reporting on pipeline progress across all new agent activity including all stages of the acquisitions cycle accurately and on a regular basis
  • Monitor and report on performance against pipeline targets and agents won into the business
  • Produce proposals based on approved template and pricing rules
  • Work closely with the New agent team as new customers transition into your area
  • Actively and seamlessly manage with the New Agent Administrator the agent handover process ensuring all agent details and opportunities are effectively transferred to the relevant CDM
  • Ensure Fit for the future proposition is fully implemented across customer base
  • Build strong relationships with key members of the business and customers
  • Escalate key risks and issues to the management team
  • Ensure compliance with regulations and procedures as laid down by the FCA by keeping up to date with all change in the regulatory framework
  • Take full ownership of Complaints and grumbles from new agents – investigating and resolving queries and issues raised
  • Attendance at team meetings throughout the UK on a regular basis
  • Attendance at national and regional industry events as required
  • To demonstrate a detailed knowledge of current market conditions in the lettings industry
  • Update Competitor Information regularly and share with sales colleagues
  • Complete accurately CRM system Salesforce to record activity and progress
  • Take full ownership of individual performance and personal development – Achieve all KPI's and sales targets as set for the role

Experience / Knowledge:

  • Proven Sales experience (Minimum 2 years)
  • Proven Customer service experience
  • Experience of working to targets
  • Experience using all office systems (Outlook/PowerPoint/Excel/Word)
  • Evidence of experience working with internal and external stakeholders to achieve required outcomes.

Further information

As well as a competitive salary, we offer a range of benefits including a competitive holiday allowance, death in service benefit, company pension scheme, enhanced maternity and paternity leave packages, and a flexible benefits package.

We also offer a range of discounts, including a kids pass, discounts at hairdressers and beauticians, and climate change projects. Additionally, we have a comprehensive learning and development framework, including professional study options and apprenticeships.

As a member of the PIB Group team, you will have the opportunity to take an extra day to support the local community, engage with charities, and give something back.

We are committed to improving our environmental impact in a responsible way, and we encourage our colleagues to take individual actions to reduce our carbon footprint.

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