Customer Retention Representative
2 weeks ago
We are seeking a Customer Retention Representative to join our team at Stellantis &You. This is a fantastic opportunity to develop a career in the automotive industry while working with a leading global manufacturer.
Job Description:The successful candidate will be responsible for greeting customers, creating work invoices and warranty claims, and taking payments using our in-house computer systems. They will also be expected to stay connected with customers over the phone, via text, and email, providing regular updates on progress or additional works needed.
Company Overview:At Stellantis &You, we pride ourselves on fostering individual growth and recognising the hard work, flexibility, and commitment of our employees. Our company offers a competitive salary and bonus opportunities, as well as an industry-leading benefits package.
Salary:The estimated annual salary for this role is £32,000 - £42,000, depending on experience.
Required Skills and Qualifications:- Experience in customer service or sales
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- Company car scheme - up to two vehicles
- Up to 7% Employer Pension Contribution
- Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays
- Exclusive retail discounts - through our Rewards Apps
- Enhanced Maternity, Paternity and Adoption Leave
- Employee Assistance Program
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