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Customer Service Representative
2 months ago
**Job Title:** Customer Service Representative
**Company:** Structural Repairs Limited
**Job Type:** Full-time or Part-time
**Location:** Windsor
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Structural Repairs Limited. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide high-quality customer service and support to clients via phone, email, and in-person
- Build and maintain strong relationships with clients, colleagues, and external suppliers
- Update our CRM database with accurate and timely information
- Resolve customer inquiries and complaints in a professional and efficient manner
- Operate within company policies and procedures to ensure tasks are fully accountable
Requirements:
- Excellent telephone manner and clear English communication skills
- Microsoft Office Package and CRM knowledge preferred
- Strong administration, preparation, planning, and organizational skills
- Professional, positive, and flexible approach at all times
- Fluent in the English language
- Ability to learn and use CRM & Invoicing Systems
- Personal qualities and social skills
What We Offer:
- Competitive salary of up to £26,000
- Opportunities to grow and develop within the company
- Working week: full-time or part-time, Monday to Friday
- Company events
- Pension scheme
- On-site parking