Customer Service Representative

2 months ago

Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time
About the Role

We are seeking a highly skilled and passionate Customer Service Agent to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing timely and effective solutions to customer inquiries and requests.

Key Responsibilities
  • Manage customer interactions and resolve issues in a professional and courteous manner
  • Provide accurate and timely information to customers, ensuring that their needs are met and exceeded
  • Collaborate with internal stakeholders to resolve complex customer issues and improve overall customer satisfaction
  • Develop and maintain a deep understanding of our products and services, ensuring that customers receive the best possible support
  • Contribute to the development and implementation of customer service strategies and initiatives
  • Participate in ongoing training and development to enhance customer service skills and knowledge
Requirements
  • Previous experience in a customer-facing role, preferably in a financial services environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
  • Strong attention to detail and organizational skills, with the ability to maintain accurate records and reports
What We Offer
  • A competitive salary and benefits package, including life assurance and employee assistance program
  • Opportunities for career growth and professional development, including training and mentorship
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • Access to the latest technology and tools, ensuring that you have the resources you need to succeed
  • A comprehensive pension scheme and 23 days holiday plus bank holidays

  • Customer Service Representative

    1 month ago

    Windsor, Windsor and Maidenhead, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide personalized service to customers, responding to their queries and resolving...

  • Customer Service Representative

    1 month ago

    Windsor, Windsor and Maidenhead, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide personalized service to customers, responding to their queries and resolving...

  • Customer Service Representative

    4 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide personalized support to customers, addressing their queries and concerns in a...

  • Customer Service Representative

    2 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom BT Group Full time

    Key Responsibilities:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers.What We Offer:A competitive hourly rate of £13.55 plus 20% on target commissionOnline GP – Giving you access to a GP via...

  • Customer Service Representative

    1 week ago

    Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time

    We are seeking a skilled Customer Service Representative to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills.Key Responsibilities:Manage customer enquiries and requests...

  • Customer Service Representative

    2 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time

    We are seeking a skilled Customer Service Representative to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills.Key Responsibilities:Manage customer enquiries and requests...

  • Customer Service Representative

    1 month ago

    Windsor, Windsor and Maidenhead, United Kingdom Publicis Groupe Full time

    Job Title: Apprentice Customer Services OfficerWe are seeking a highly skilled and motivated individual to join our team as an Apprentice Customer Services Officer. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their success with our products and services.Key...

  • Customer Service Representative

    3 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time

    Job Title: Customer Service Agent Job Summary: We are seeking an experienced and passionate Customer Service Agent to join our team at Neilson Financial Services. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills. Key...

  • Customer Service Representative

    4 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time

    Customer Service Agent Job DescriptionWe are seeking an experienced and passionate Customer Service Agent to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer enquiries and requests...

  • Customer Service Representative

    4 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time

    Customer Service Agent Job DescriptionWe are seeking an experienced and passionate Customer Service Agent to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer enquiries and requests...

  • Customer Service Representative

    1 month ago

    Windsor, Windsor and Maidenhead, United Kingdom Publicis Groupe Full time

    Job Title: Apprentice Customer Services OfficerWe are seeking a highly skilled and motivated individual to join our team as an Apprentice Customer Services Officer. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their success with our products and services.Key...

  • Customer Service Representative

    4 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time

    Customer Service Agent Job DescriptionWe are seeking a skilled and passionate Customer Service Agent to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and empathy.Key Responsibilities:Manage...

  • Customer Service Representative

    4 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time

    Customer Service Agent Job DescriptionWe are seeking a skilled and passionate Customer Service Agent to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and empathy.Key Responsibilities:Manage...

  • Customer Service Representative

    3 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Publicis Groupe Full time

    Job Title: Apprentice Customer Services OfficerWe are seeking a highly skilled and motivated Apprentice Customer Services Officer to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring the success of our customers.Key Responsibilities:Engage with customers to understand...

  • Customer Service Representative

    3 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Publicis Groupe Full time

    Job Title: Apprentice Customer Services OfficerWe are seeking a highly skilled and motivated Apprentice Customer Services Officer to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring the success of our customers.Key Responsibilities:Engage with customers to understand...

  • Customer Service Representative

    1 month ago

    Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time

    Job Title: Customer Service AgentWe are seeking a highly skilled and passionate Customer Service Agent to join our team at Neilson Financial Services. As a Customer Service Agent, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage customer inquiries and requests effectively and...

  • Customer Service Representative

    1 month ago

    Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time

    Job Title: Customer Service AgentWe are seeking a highly skilled and passionate Customer Service Agent to join our team at Neilson Financial Services. As a Customer Service Agent, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage customer inquiries and requests effectively and...

  • Customer Service Representative

    4 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Publicis Groupe Full time

    Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers through various channels,...

  • Customer Service Representative

    4 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Publicis Groupe Full time

    Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers through various channels,...

  • Customer Service Representative

    4 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time

    Customer Service Agent Job DescriptionWe are seeking an experienced and passionate Customer Service Agent to join our team at Neilson Financial Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer enquiries and requests...