Store Experience Director
4 days ago
Lead Store Experience Director
£40,000 - £55,000 per year.
We are seeking an experienced store manager to lead our team as a Lead Store Experience Director. This role involves developing and implementing strategies to enhance the customer experience, drive sales growth, and build a high-performing team.
Main Responsibilities:
- Create and execute plans to deliver outstanding customer experiences, improving customer satisfaction and loyalty.
- Build and lead a high-performing team, developing colleagues through coaching, training, and mentoring.
- Analyse sales data and market trends to inform business decisions and drive commercial success.
- Partner with regional teams to share best practices, implement new ideas, and drive innovation.
- Foster strong relationships with key stakeholders, including suppliers, partners, and district managers.
About Our Company:
As a leading retailer, we pride ourselves on creating special moments for our customers. With a diverse range of products and services, we strive to provide exceptional customer service in every interaction.
What We Offer:
- A competitive salary and bonus scheme.
- Ongoing training and development opportunities.
- A comprehensive benefits package, including pension and healthcare.
- The chance to work with a dynamic and supportive team.
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