Store Experience Director

4 days ago


BurnhamonSea, Somerset, United Kingdom Card Factory Full time
Job Description:

Lead Store Experience Director

£40,000 - £55,000 per year.

We are seeking an experienced store manager to lead our team as a Lead Store Experience Director. This role involves developing and implementing strategies to enhance the customer experience, drive sales growth, and build a high-performing team.

Main Responsibilities:

  1. Create and execute plans to deliver outstanding customer experiences, improving customer satisfaction and loyalty.
  2. Build and lead a high-performing team, developing colleagues through coaching, training, and mentoring.
  3. Analyse sales data and market trends to inform business decisions and drive commercial success.
  4. Partner with regional teams to share best practices, implement new ideas, and drive innovation.
  5. Foster strong relationships with key stakeholders, including suppliers, partners, and district managers.

About Our Company:

As a leading retailer, we pride ourselves on creating special moments for our customers. With a diverse range of products and services, we strive to provide exceptional customer service in every interaction.

What We Offer:

  • A competitive salary and bonus scheme.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including pension and healthcare.
  • The chance to work with a dynamic and supportive team.


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